EXCHANGE & RETURN POLICY

We here at Spilled Tea are dedicated to sourcing only the highest quality products and want to help you get the most out of your order. For optimal brewing, please visit the page for the specific tea you purchased.  For any order questions, please reach out. We’re happy to help! 

Yasuko@SpilledTea.com 
Phone: +1 ‪(917) 960-3875‬ – 9:00am to 5:00pm (CST), Monday-Friday  

What if I’m Interested in a Return?

Please contact our customer service team to initiate a return. All requests must be made within 30 days of purchase. Please include your full name, order number, and any details that will help us address your concern. 
The fine print:

  • A return will not be accepted without a reference number.
  • No returns or credits will be extended past this 30-day limit or on any opened items.
  • Original and return shipping costs are nonrefundable.
  • Expired promos cannot be extended to an exchange order.

Refund or exchanges are not offered based on personal taste.