We collect the following personal information from you:
- Contact Information such as name, email address, mailing address, phone number
- Billing Information such as credit card number, and billing address
- Unique Identifiers such as user name, account number, password
We also collect the following information from you:
- Information about your business such as company name, company size, business type
- Demographic information such as zip code
We use this information to:
- Fulfill your order
- Send you an order confirmation
- Send you requested product or service information
- Respond to customer service requests
- Administer your account
- Send you a catalog
- Send you a newsletter
- Send you marketing communications
- Administer contests and sweepstakes you entered, and notify you if you won
- Respond to your questions and concerns
If you choose to send a product to a different recipient, we will also collect that person’s name, shipping address, phone number and email address. We store this information for the sole purpose of completing your order and will not use this collected third party information for any other purpose. Your friend may contact us at [email protected] to request that we remove this information from our database.
We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
How does Spilled Tea safeguard my personal information?
The Spilled Tea has implemented a variety of security measures to maintain the safety of your personal information. The Spilled Tea has implemented internal policies and controls to restrict access to your information to employees who have special secured access rights. When you place orders or access your personal information, your session will take place on a server utilizing security access controls. All sensitive/credit information supplied by you is transmitted via Secure Socket Layer (SSL) technology and securely stored in The Spilled Tea’s database. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at [email protected]
Does Spilled Tea provide a way to update or remove personal information?
Upon request Spilled Tea will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. Spilled Tea provides a “My Account” feature on our website which allows you to modify, delete and/or remove most of your personal information. This page can be accessed by clicking the my account link at the top and bottom of every page on the site or by emailing our Customer Support at [email protected] or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within 10 days.
How does Spilled Tea use my e-mail address?
Your e-mail address is used to create and identify your account on Spilled Tea. Your e-mail address is also used by Spilled Tea to correspond with you about any orders that you may place or to notify you with the results of any contests you may have entered. With your permission, we may also use your e-mail address to notify you about important functionality changes to the Web site, new tea products and special offers or promo code coupons that we think you’ll find valuable.
If you would rather not receive this information, or would like to opt-out of receiving e-mail of this kind, simply click on the “Unsubscribe” link that appears at the bottom of any email and follow the simple instructions to have your email address removed from the list of customers who receive notices of new functionality, services, special offers, newsletters and promotions.
As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
Links to 3rd Party Sites
Neither Spilled Tea, nor our Web site, respond to Web browser “do not track” signals or other mechanisms that provide users with the ability to exercise choice regarding the collection of personally identifiable information about a user’s online activities over time and/or across third-party websites or online services. To the best of our knowledge, no third parties are collecting personally identifiable information about your online activities over time and across different websites when you use this Web site.
How can you remove your name from our direct mail or email list?
To have your email address removed from our list of addresses that receive information about new products, service, sales and promotions, simply click on the “Unsubscribe” link that appears at the bottom of any email and follow the simple instructions. Alternately, if you have created an account with The Republic of Tea, you can also remove your email address from our list of addresses that receive information about new products, service, sales and promotions by unchecking “Email Me” while placing your next order.
PLEASE NOTE: It can take up to 8 days to process this request so you may get another email from us. Thank you in advance for your understanding.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at [email protected] We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
If Spilled Tea is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
139 Bay Ridge Avenue
Brooklyn, NY 11220